FREQUENTLY ASKED QUESTIONS
Thousands of people have completed the program and live a happier, more fulfilled life. Those who have completed the program report seeing the following benefits in daily life:
A Sense of Calm
These aren’t just goals of the Pillar Program, they are real achievable results that you can experience after completing the Pillar Program. You can take charge, feel better and Reimagine your life.
Gain immediate access to the entire Pillar Program and experience the power of our tools with our 30-day free trail. The trial includes all 10 online modules packed with skills-training videos, activities, guided visualizations and live, online sessions with our professionally trained Pillar Guides. To activate your free trial, simply sign up. To continue the Pillar Program beyond the free trial, you'll need to purchase a subscription.
Please note: While some of the videos refer to a program workbook and kit, these items are no longer included with the free trial or subscription. All of the activities from the workbook can be downloaded and printed from the modules. If you would prefer to have a workbook, you can purchase one for a limited time while supplies last by emailing: email@example.com
Our program is for anyone facing a crisis or just feeling overwhelmed by the stress of life. It is applicable for anyone who wants to use whatever is upsetting them as a catalyst for feeling better.
If I have cancer, when can I begin the Pillar Program?
You can begin the Pillar Program at any point in your cancer journey. Whether you are a patient, caregiver, or family member our Pillar Program can help you move beyond the effects of cancer in your life. For patients, we typically recommend beginning the Program post-treatment. However, if you feel you are ready to begin to move beyond the impact of cancer in your life during your treatment or at your diagnosis, we will help you do so!
Anyone with any type of cancer diagnosis is welcome to begin the Pillar Program. Our program is also applicable for those who have been indirectly affected by cancer, such as family, friends, caregivers, etc.
The program does not adhere to or endorse any specific religion. Our program accommodates all types of people from diverse religious and cultural backgrounds. While one of our Pillars is Spirit, this means many things to many people. Whether you find that spirit in organized religion, nature, or another experience, the Spirit Pillar will help you to find sense of calm and peace in your life.
You can access the Pillar Program videos and activities through our website using a tablet, mobile device (iOS or Android), PC or Mac. The live, online sessions can be accessed from a PC or Mac as long as you have downloaded Adobe Flash Player. You can find the installation for your PC or Mac here. You will be able to access from a tablet or mobile device (iOS or Android) if you have downloaded Adobe Connect, which you can download for free here. Adobe Connect will allow you to view most, if not all of the content shared by the Pillar Guides.
The Pillar Program modules include the option to participate in a live, online session with our specially-trained Pillar Guides. To view the sessions, you will need:
The most updated version of Adobe Flash Player. This browser plugin allows you to view your live session through Adobe Connect. You can download it for your PC or MAC here. If using a tablet or mobile device (iOS or Android), you only need the Adobe Connect App, which you can download for free here.
Telephone/Cell Phone, preferably with speakerphone feature or utilizing earbuds to allow for hands-free listening. This is required because the audio for the live sessions comes through your phone, not your computer speakers.
Camera/Webcam allows for a more personalized experience during the live sessions. However, if you would like to remain anonymous you do not need to have a webcam or allow access to it.
We've designed our program to be as user friendly as possible. In addition, upon your first live session your Pillar Guide will walk you through the interface of the live sessions to ensure interacting with ease.
You will be able to access all 10 modules immediately upon activating your 30-day free trial or subscribing. All of the activities can be downloaded and printed from the modules.
Is there a workbook and kit?
While some of the videos refer to a program workbook and kit, these items are no longer included with the free trial or subscription. All of the activities can be downloaded and printed from the modules. Workbooks are available on a limited basis for a short time. If you would like to purchase a workbook, please email:
To prepare for your first live session, be sure to download The Adobe Flash Player here if joining by computer prior to the day of your first session. If joining by tablet or mobile device, download The Adobe Connect App here. The following are suggestions to be prepared for your live session:
Find a place where you an complete the session uninterrupted for 75 minutes
You will be able to log in within the 10 minutes before the session start time
Have your completed module tools printed out and in front of you
Have your phone ready
If you miss a live session, that is not a problem. Simply continue to move through the Pillar Program modules and sign up take the Pillar session you missed when it comes back around in the schedule. You will not run out of opportunities to complete your missed session. You can also sign up for an Open Session to interact with our Pillar Guides on ANY tool or topic in the program. We offer an Open Session each week, so you never run out of opportunities to get personalized support from our Pillar Guides.
The live module sessions with our trained Pillar Guides are our greatest asset. In order to experience the best outcomes from our Pillar Program, attending the live sessions is strongly recommended. However, if you are unable to attend or wish not to attend, you can still move on to the next module and its exercises and live session. With that said, you may remain completely anonymous throughout the session to ensure your experience meets your level of comfort.
We have found that group sharing allows for a maximized experience from participating in our Pillar Program. Open sharing and discussion allows you to grow and learn through shared experiences. The group users participating in your session will work through exercises together with a Pillar Guide leading you through the session. The Pillar Guide will pose questions for discussion and sharing, however, your involvement is completely up to you. You will never be singled out or called upon and it is your choice to share or hold back.
How do I purchase a subscription?
To purchase a subscription, simply go to http://www.thepillarprogram.com/purchase-page. We offer a monthly recurring subscription. Because we don't let machines do all the work, it can take up to 24 hours before your subscription becomes active. While you're waiting, please take the next step and sign-up if you haven't done so already.
If you find that you are unable to complete the Pillar Program or the Program didn’t work for you, we do offer a full refund.
How can I cancel my subscription?
You can cancel your subscription at any time. Simply email us at